Developing your soft skills

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Webinar Services
Engaging patients with services

This webinar is aimed at whole pharmacy team to support recruiting for services. We will share key techniques to help you gain the confidence to be able to engage with your patients, especially now as services are becoming a key driver of patient care.

This webinar will cover the following:

  • The importance of selling services
  • Understanding features and benefits
  • Using different questioning techniques effectively
  • Approaching customers to engage with services
  • Dealing with objections
  • Understanding how everyone has a role to play in engaging patients with services

Watch the webinar

Other soft skills webinars

Retail Excellence

Focuses on developing your skills to enhance and improve your retail space.

Making the most of your health promotions

Want to create some effective and inspiring campaigns? This webinar will take you through exactly that, including some fantastic resources available exclusively to Numark members.